Shipping policy

Shipping Policy

Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

• Orders $500 and Above: Free standard shipping.
• Orders Below $500: Shipping rates will be calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

• Standard Shipping: 3-4 business days (within the continental U.S.)
• Expedited Shipping options are available at checkout for an additional cost.

International Shipping

• We currently ship to select countries. Shipping charges and delivery times for international orders will be calculated at checkout.
• International customers are responsible for any customs duties, taxes, and fees.

Order Issues
If your order is delayed, damaged, or lost in transit, please contact support@jinumedix.com for assistance.

Changes and Cancellations
Orders can only be modified or canceled within 12 hours of placement. Once shipped, we cannot make changes.